Effective Date: January 1, 2022
PRIVACY NOTICE & POLICY FOR CALIFORNIA RESIDENTS
This PRIVACY NOTICE & POLICY FOR CALIFORNIA RESIDENTS is provided by Trinnex and its subsidiaries (collectively, “we,” “us,” or “our”) and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”), and whose personal information Trinnex collects and maintains.
“Shine the Light Law” While Trinnex ¬does not provide your personal information to third parties for their use in marketing, under California law, California residents have the right to opt-out of such use of your personal information if it occurred.
California Consumer Privacy Act (“CCPA”)
Any terms defined in the CCPA and the proposed regulations have the same meaning when used in this disclosure whether the collection occurs online of offline.
The CCPA provides California residents with specific rights regarding their personal information. In addition to our Privacy Statement, this web page further describes your CCPA rights and explains how to exercise those rights.
Information We Collect
We collect personal information that you provide to us voluntarily or where you consent to its collection. Personal information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. (“personal information”).
We have collected the following categories of personal information within the last twelve (12) months and may use or disclose the personal information for one or more business purposes:
We will not collect additional categories of personal information or use the personal information we collected for different, unrelated, or incompatible purposes without providing you notice, obtain your permission, or unless otherwise required or permitted by law.
Sharing Personal Information
We may disclose your personal information to a third party, our affiliates, or authorized agent, service providers for a business purpose as described above. When we disclose personal
information for a business purpose, we enter a contract that describes the purpose and requires the recipient to keep that personal information confidential and not use it for any purpose except for fulfilling requirements and services being performed under contract.
We may disclose the following categories of personal information for one of the business purposes listed above:
We do not sell personal information.
Your Rights
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes those rights.
Access to Your Personal Information (Right to Know)
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
As part of our verification process of your request we use reasonable measures to detect fraudulent requests and prevent unauthorized access to your personal information. We are required to, verify your identity, and the identity of your authorized agent if the request is submitted via an agent through associating the information provided in the request to any personal information previously collected by us or use a third-party identity verification service.
Any personal information requested or collected for the purpose of identity verification for a “Right to Know” request is ONLY used for that purpose and for security or fraud-prevention.
If the Personal Information is de-identified or in aggregate form, we will not re-identify the data to verify your request. We will not collect sensitive personal information that is not redacted or encrypted unless necessary for the purpose of verifying your request and we will not disclose your Social Security Number, driver License number or other government-issued identification number, financial account number, or any health insurance or medical identification number and will explain the basis for the denial, as well as any other personal information that is sensitive, as defined in California Civil Code section 1798.81.5(d).
If you maintain a password-protected account with us, we may verify your identity through existing authentication practices and also require you to re-authenticate before exercising your right to the personal information requested.
If we suspect fraudulent or malicious activity on or from the password-protected account, we shall not comply with the request until further verification procedures determine that you have made the request, and we have authenticated and verified your identity as the person that has made the request.
We will delete any new personal information collected as soon as practical after processing the request, except as required to comply with the record keeping requirements.
Once we can confirm your verifiable request, we will disclose to you:
Personal Information Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
If any of the following exceptions apply, we may deny your deletion request if retaining the information is necessary for us or our service providers to:
Submitting Right to Know or Right to Deletion Requests
To exercise the rights described above, you can contact us by submitting your request by either:
Only you or your authorized agent may make a verifiable consumer request related to your personal information.
If you use an authorized agent to submit a request on your behalf, we may require that you (1) provide the authorized agent written permission to do so and provide a copy of the authorization to us; and (2) that we verify the identity of the authorized agent. These will not be required if your authorized agent can provide to us a copy of a power of attorney pursuant to Probate Code sections 4000 to 4465.
You may only make a verifiable consumer request twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with
us. We will only use personal information provided in a verifiable consumer request to verify your identity or authority to make the request. We will not require you to incur any costs or fees in order to process or provide a verifiable request.
Personal Information Sales Opt-Out and Opt-In Rights
While California residents have the right to opt-out of the sale of their personal information under CCPA, we do not sell personal information to any third parties, and therefore, we have not included a “Do Not Sell My Personal Information” link on our website. If our practices change, we will update this Privacy Notice & Policy and take any other necessary action to comply with applicable law.
Response Timing and Format
Upon receiving your request to know or a request to delete, we will process your request or notify you if the request requires an extension or will be denied. We will confirm receipt of your request within 10 business days of receipt and provide you with information on how we will process the request.
We are required to provide a respond to a verifiable consumer request within 45 calendar days of its receipt. If we require more time (up to an additional 45 calendar days, for a total response time of 90 days), we will inform you of the reason and extension period. If you have an account with us, we may deliver our response to that account. If you do not have an account with us, we will deliver our response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and allow you to transmit or port the information from one entity to another entity if desired.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Accessibility Statement
We are committed to making sure that our website is accessible to everyone. To access this Privacy Notice & Policy in an alternative form, please contact us at privacy@trinnex.io. For more information, please see our Accessibility Statement.
Changes to this Privacy Notice and Policy
We reserve the right to amend this privacy notice and policy at our discretion and at any time. When we make changes to this privacy notice and policy, through our website homepage.
Contact Information
If you have any questions, complaints or comments about this Privacy Notice & Policy the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at: privacy@trinnex.io.